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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Since the onset of Covid, shipments to international destinations have experienced chronic delays due to staffing and supply chain issues. As a result, we have temporarily suspended shipments outside of United States. We hope to resume international shipments at the appropriate time and we apologize for any inconvenience.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Recently Viewed Products
I could not put this up, it would not pull apart easily tore the letters trying to get the backing off. Never purchase this product again. Sticky tape was so old it would not come off backing. Very disappointing.
It was received in a timely manner, but the writings on it was faded letters. Do not waste your money nor your time it's not worth it. I didn't even return it that's how disappointed I was and it went in the garbage.
The item was fairly easy to install and looked great against the backdrop and really makes the room pop.
Easy to install, value for money and great font